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Home » Topics » Restoration Training/Education

Restoration Training/Education
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guided packout practice

The Importance of Proper Training in Restoration: Takeaways from Inventory, Wrapping and Cleaning

David Gavilanes
David Gavilanes
September 1, 2021
No Comments

Don’t hesitate to spend time learning and improving your staff and yourself. The time spent training will pay dividends later in the form of faster job completion, little-to-no damage to items in your care and, of course, happy and well-cared-for customers in their time of need.


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hiring and retention

The Hiring Challenge and What Must Be Done

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 1, 2021
No Comments

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.


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contents restoration

Contents Corner: The 3 Biggest Mistakes Restoration Companies Make When Doing Contents Restoration

Annissa Coy
Annissa Coy
August 31, 2021
No Comments

When it comes to fire restoration, most companies think the big money is in the reconstruction side of the loss. However, the contents part of the claim has two to three times the net profit margins and can be completed in a fraction of the time. So why is this part of the industry so underserved?


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Why Restoration?

Young Leaders in Restoration Share Their “Why”

Ladder Award 2021
August 18, 2021
No Comments
In conjunction with the 2021 Ladder Award program honoring outstanding young restoration professionals, we asked future industry leaders to share their “why.”
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Words of Wisdom for Aspiring Young Professionals

Young Leaders in Restoration Share Words of Wisdom

Ladder Award 2021
August 18, 2021
No Comments
In conjunction with the 2021 Ladder Award program honoring outstanding young restoration professionals, we asked young leaders in the industry to share words of wisdom for aspiring young professionals.
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John Downey

Healthy Buildings America 2021 Event Preview

Ask the Expert
August 16, 2021
No Comments
John Downey, executive director of CIRI, joins us to talk Healthy Buildings America 2021. The theme of this year’s conference, scheduled for Jan. 18-20, 2022, is “Bridging the Gap Between Research and Practice – In the Age of COVID-19 and Beyond.”
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intentional restorer 900
The Intentional Restorer

Training Restoration Technicians to Sketch for Xactimate

Jon Isaacson
Jon Isaacson
August 9, 2021
No Comments
Many restoration contractors, business owners, and managers struggle to train their teams to clearly and consistently document the story of the loss. Every insurance claims estimate, especially those composed in Xactimate, need two key things.
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organizational awareness

Organizational Awareness Can Lead to Greatness

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Jon Isaacson
Jon Isaacson
August 5, 2021
No Comments
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
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ATE Experience
Ask the Expert

The Experience RETURNS to Las Vegas!

July 13, 2021
No Comments
Watch this video to learn what's on deck for this year's show!
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IR RIA review
The Intentional Restorer

Reflections of the 75th Annual RIA Convention

Jon Isaacson
Jon Isaacson
July 13, 2021
No Comments
In the midst of celebrating all of this amazing history and looking to build upon the advocacy momentum of recent years, one nugget that stuck out to me was the power of humility. 
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The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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