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Home » Topics » Restoration Training/Education

Restoration Training/Education
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ask annissa 110817

Ask Annissa: Who is the Customer - the Client or the Carrier?

Annissa Coy
Annissa Coy
November 8, 2017
No Comments
Annissa jumps into a conversation unraveling on a popular industry forum.
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Photos courtesy of Roy Reichow

We Dried a Hardwood Floor and Now It's Noisy

Roy Reichow
November 7, 2017
One Comment

How many times have we gone into a water loss involving a hardwood floor and several months after you’ve completed the work there is now a noisy wood floor concern in the area of the water loss?  As a certified wood floor inspector, I see this time after time and in many cases the water restoration professional is unaware of the characteristics of certain wood products.


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inventory management

Restoring Success: Inventory Management & Controlling What's Out of Control

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
November 2, 2017
No Comments
Implementing inventory management can feel overwhelming up front; but reap many long-term rewards.
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annissa 102317

Ask Annissa: My Client Won't Sign a Release Form

Annissa Coy
Annissa Coy
October 23, 2017
No Comments
Annissa shares some tips on how to get those signed, and who to ask for help.
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RIA Offering Discounted Rate for November IICRC-Approved ASD Course in Nashville

October 23, 2017
No Comments
Interested in becoming a Water Loss Specialist (WLS)?  Pursuing certification as an IICRC Master Water Restorer?
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Still Time to Register for RIA Strictly TPAs Fall Summit (with VIDEO!)

October 19, 2017
No Comments

Curious about TPAs? Discover the in's, out's, and everything in between at the Strictly TPAs Fall Summit.


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4 Simple Onboarding Tips for Busy Contractors

4 Simple Onboarding Tips for Busy Contractors

Dan Murray CR
October 16, 2017
No Comments

It doesn’t make any difference if your restoration or remediation business is large or small, not having the right people in every position in your company can mean a huge bottom-line cost in lost business, inefficiency, and missed opportunities.


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annissa forensics

Ask Annissa: Is Forensic Cleaning for You?

Annissa Coy
Annissa Coy
October 12, 2017
No Comments
Annissa gets very honest about this topic in this week's video, because this difficult and emotional niche market is not for everyone.
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New Tools Bring Success to Mold Projects: Microfiber Cloths

New Tools Bring Success to Mold Projects: Microfiber Cloths

Part II: Microfiber Cloths
Michael A. Pinto
Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS
October 12, 2017
No Comments

The first article in this series ended with a discussion on using fogging to assist particle control, and the importance of proper droplet size. Smaller, light particles tend to be more effective because they are then similar or smaller in size than the particles being removed from the air.


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Industry News

Agenda for Upcoming Property Insurance & Restoration Conference Aiming to Gain Momentum

October 9, 2017
No Comments
Covering topics like consumer views, new technologies such as drones and regulatory updates, the meeting is set to be a discussion not to be missed.
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