Ask Annissa: Creating a WOW Client Experience | Part 3

In parts one and two of this series, Annissa has been unraveling the details behind her company's SEW concept:

Setting Them Up
Educating Them
Wowing Them

This week, she's wrapping up this series by talking about WOWing your customers. This is how Annissa gets raving fans who give her great testimonials and referral business.

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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The Experience Partners with Restoration & Remediation to Supercharge the Industry’s Best-in-Class Event! The Experience Conference and Exhibition features cleaning, restoration, and remediation processes, products, and procedures. Attendees come from near and far to experience live, hands-on demonstrations, specialty pavilions, workshops, and interactive sessions all led by the top instructors in the cleaning and restoration industry.