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Home » case study

Articles Tagged with ''case study''

Mission Critical: How Kyle Chiasson Built 70 Locations Without Waiting for the Phone to Ring
Mission Critical powered by KnowHow

How Kyle Chiasson Built 70 Locations Without Waiting for the Phone to Ring

Best Option Restoration’s President shares their sales discipline, sales reps, and leadership mindset behind their scalable growth
The KnowHow Team
March 5, 2026
No Comments

Kyle Chiasson shares how he built 70+ restoration locations through direct-work sales, consistent reps, follow-ups, and empowering his team to act. 




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ice hanging from roof

Case Study: Rapid Contents Response After a Winter Pipe Burst in Michigan

How the 1-800-Packouts of Michigan stabilized a complex water loss through speed, planning, and partnership.
March 2, 2026
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This case study of 1-800-Packouts of Michigan demonstrates their rapid response after a pipe burst in the dead of winter, overcoming freezing conditions and access challenges during the project. 


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Mission Critical: How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth
Mission Critical powered by KnowHow

How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth

An inside look at the systems and leadership strategies that emerged from a perfect storm.
The KnowHow Team
December 5, 2025
No Comments

Peerless Restoration shares how operational challenges during a high-pressure season revealed weaknesses, sparked innovation and built a roadmap for growth.




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Mission Critical: How Jamar Plater Helps 150 Thomasville Employees Become Problem Solvers
Mission Critical powered by KnowHow

How Jamar Plater Helps 150 Thomasville Employees Become Problem Solvers

JaMar Plater shares how Thomasville Restoration has built a values-driven culture that turns every employee to a problem solver
The KnowHow Team
October 30, 2025
No Comments

In this month’s KnowHow Mission Critical Series, JaMar Plater shares how Thomasville Restoration scaled trust, transparency and tactical leadership to unite 150 employees around one mission.



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Mission Critical: How Mooring USA’s Kristin Smith Wins Even When She Can't Predict Tomorrow
Mission Critical powered by KnowHow

How Mooring USA’s Kristin Smith Wins Even When She Can't Predict Tomorrow

Kristin Smith shares how Mooring USA built a resilient restoration model in unpredictable markets
The KnowHow Team
September 23, 2025
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In this KnowHow Mission Critical series, Kristin Smith shares how Mooring USA navigated uncertainty with a data-driven strategy, diversified revenue and people first leadership.


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The Formula for a Sustainable Workforce: Curiosity, Care and Commitment
Winning with Workers: How today’s Leaders Attract and Retain Top Restorers

The Formula for a Sustainable Workforce: Curiosity, Care, and Commitment

The KnowHow Team
August 21, 2024
No Comments

It is time again for KnowHow’s monthly Case Study! This month we learn Tony Scott’s Formula for a Sustainable Workforce: Curiosity, Care, and Commitment.


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Keegan Trudgen
Winning With Workers: How Today’s Leaders Attract and Retain Top Restorers

How to Equip Workers with Technology that Gives Them Superpowers with Keegan Trudgen

The KnowHow Team
July 11, 2024
No Comments
It is time again for KnowHow’s monthly Case Study! This month we learn how to equip workers with technology that gives them superpowers.
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Lory Perizzolo
Winning with Workers: How today’s Leaders Attract and Retain Top Restorers

How Empowered Employees Drive Operational Excellence featuring Lory Perizzolo

The KnowHow Team
June 5, 2024
No Comments

It is time again for KnowHow’s monthly Case Study! This month we learn the importance of the relationship between business operations and frontline workers.


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Winning with Workers, featuring Steve Glozik
Winning with Workers: How today’s Leaders Attract and Retain Top Restorers

How to Equip Today's Workforce with Critical Knowledge featuring Steve Glozik

A Monthly Series powered by KnowHow
The KnowHow Team
May 15, 2024
No Comments

It is time again for Know How’s monthly Case Study! And, in part 2 of this series we learn tools for equipping today's workforce with the critical knowledge needed to excel by democratizing business structures.


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How to Build a Team That Builds Your Business with Caleb Brunz
Winning with Workers: How Today’s Leaders Attract and Retain Top Restorers

Building a Team That Builds Your Business with Caleb Brunz of Paul Davis Restoration

A Monthly Series powered by KnowHow
The KnowHow Team
February 16, 2024
No Comments

Introducing new monthly case studies powered by KnowHow! In this first study, we learn the eight transformative principles that leaders are using to attract and retain top talent in the restoration industry. 


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