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Home » case study

Articles Tagged with ''case study''

Chinese Drywall

Chinese Drywall: Big Problem Yields Big Opportunity

Tom McArdle
September 28, 2018
No Comments

Reactive drywall, more commonly known as Chinese drywall, was imported from China between 2001 and 2009 due to an American shortage of material. It contained extraneous materials such as sulfur, strontium, and iron. In warmer and more humid climates, this drywall emitted various sulfur gasses that caused copper and other metal surfaces to become black and powdery.


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Photos courtesy of Baxter Construction

My Five Sons: Growth, Learning, and Diversification

Update to a 2015 article on the Baxter family!
September 24, 2018
No Comments

In November of 2015, R&R shared the story of a remarkable family-owned restoration company in Yakima, Wash. Baxter Construction celebrated its 20th anniversary that year, and has since continued to grow, expand, and diversify, thanks to the various passions of a family of men.


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Fire, soot, and disaster cleanup

Fire, Soot, and 1,000 Plastic Totes

Fire damage restoration case study.
Shaun Quinn
August 28, 2018
No Comments

Home fires can be devastating, and it takes little to no time for smoke and flames to damage a home.


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Smoke plume filling Ojai Valley
Case Study

In Our Own Backyard: Restoring Schools After the Thomas Fire in Southern California

Damon Sanchez
May 3, 2018
No Comments

It was another warm and windy night in Southern California. As with any strong East wind event, we anticipated hearing about a small brush fire or two in the morning, so it wasn’t much of a surprise to hear about the one that kicked up about 20 miles away.


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fire damage coating 1
Case Study

Remediating Smoke-Damaged Fireproofing

Cole Stanton
Cole Stanton
April 18, 2018
No Comments
Plumes of smoke rushed into the building, fires ignited on three floors, and water damage added complexity where sprinklers activated on six floors.
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When bugs are present, carpet and porous materials where eggs could be laid should be removed.

The 7 Steps of Forensic Restoration After Unattended Death

Integrity & Dignity After Death
Jennifer Williams
February 5, 2018
No Comments

Before we get into the “meat and potatoes” of this article, let me just say that this particular situation was bittersweet. This is a story of love, death, and how devoted a man was to his wife.


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Photos courtesy of SunGlo Services
Case Study

A First Time for Everything: Large Loss

A First Time for Everything: Large Loss
Michelle Blevins
Michelle Blevins
November 8, 2017
No Comments

If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.


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Hydroxyls: Oddball Uses & Thinking Outside the Box

Hydroxyls: Oddball Uses & Thinking Outside the Box

Tom McArdle
October 9, 2017
No Comments

Hydroxyl generators have been used for nearly a decade to eliminate smoke odors on countless projects around the world. However, because hydroxyls are so reactive and powerful, there are many other applications in the disaster restoration industry  from which contractors are profiting.


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Case Study Contest 2017 Winner
Sponsored by: Graco

Challenging the Odds: When a Customer Gets Spooked | Case Study Contest WINNER!

Michelle Blevins
Michelle Blevins
October 6, 2017
No Comments

This year’s 4th Annual Case Study Contest, sponsored by Graco, was a great success!


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Bookshelves containing collectibles and precious family items were carefully closed off
CASE STUDY CONTEST 2017

Key Relationships & Pricey Carpet – Master Restoration

August 2, 2017
No Comments

Master Restoration was contacted by Frontline Insurance regarding some water damage at a customer’s home, to offer a second look as there was already another restoration company on site.


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