What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
If we’re all honest with ourselves, we have to agree most small businesses are short-handed. In my 30 years of business consulting, I would estimate 40% to 50% of my client/franchisee interactions have something to do with staffing. Short-staffed, as a condition, can be caused by a number of other conditions, and “short-handed” can come in many forms.
There has been a lot of talk about hiring woes in today’s booming job market. In R&R’s State of the Industry study in 2018 and 2019, hiring and retaining employees was identified as the top pain point for restoration contractors. With the unemployment rate sitting at a very steady 3.7%, that’s not new news to anyone, right?
I enjoy reading entry level job advertisements for the restoration industry. They remind me of a simpler way of living. Pack a lunch every night, wake up earlier than you want to, perform physical labor before 7 a.m., break for 15 minutes at lunch, and come home tired.
We all know how hard it is to find good employees. We’ve all heard it: “People don’t want to work.”; “Don’t hire anyone younger than 30.”; “Everyone has an entitlement mentality.” Blah, blah, blah.
It is true that all entrepreneurs are self-employed, however, not all who are self-employed are entrepreneurs. There is a profound difference between the two. And, not all who are self-employed should try to be entrepreneurs.
When was the last time you took a good, close look at job descriptions for the various positions in your company? Art and Dan continue their awesome series on hiring, onboarding, and creating a well-rounded team within your restoration company.