Articles Tagged with ''restoration business growth''

From talent and culture, to greenfield investment, to renovation services, Daniel O’Brien and Mark Neirynck highlight their views on the most important items for restoration business growth in 2022 based on their 55 years of industry experience. 

We asked restoration industry professionals to answer one question as we embark on a new year: What is your top goal for 2022?

Ours is an industry where entrepreneurs cling to traditional ways of doing business. It’s an in-person service, after all. We work with our hands, we serve clients face-to-face. Who cares how tech savvy we are? Everyone cares, and if you don’t see that reflected in your customers’ priorities now, you will soon.

In this Ask the Expert episode, Gerry Edtl and Jordan Donald, the father-daughter team behind Gerry Edtl Consulting, discuss building reciprocal relationships with insurance agents and taking business development to new heights with direct referrals.

In this Real Stories in Restoration episode, Nasutsa Mabwa, owner and president of ServiceMaster Restoration By Simons, shares her unique voyage from social work to restoration, being selective with service offerings, and keeping her business small and agile to stay closely connected to customers. 

Eric Sprague and Larry Wilberton used many books to help build their cleaning and restoration business, but these four are the ones that impacted them the most. Regardless of what books you choose for yourself, Sprague’s call to action for anyone reading this article is to commit to reading to improve your skills.

Even if you don’t believe millennials are ready for the business of restoration, realize that they are already opening businesses and that many restorers are retiring. Consider millennials your peers and help the industry transition well into the future by helping them to succeed in business.

Remember, good is the enemy of great. You might pay little attention to accountability standards and still find a way to grow a good company. But especially at a time when customers and employees have more choices than ever, and margins continue to grow thinner, becoming a truly great company in the long term requires 100% accountability throughout your entire organization, Scott Severe writes.