We find thought leaders in every industry — health care, technology, professional cleaning, facility management and, of course, the restoration industry. But have you ever wondered how these people became “thought leaders”? Here, Robert Kravitz shares the importance of thought leadership along with five common steps in the journey to becoming a thought leader.
ATI Restoration, the largest family-operated restoration firm in the U.S., acquired ProCare Solutions and Lang Restoration & Construction at the end of 2021. This Ask the Expert episode brings leaders from all three businesses together to share both acquisition stories and lessons learned.
“Identifying potential future leaders, mentoring their development, and building a bench of talent for the future is paramount. The degree to which the new consolidated organizations succeed will be determined by the quality and cohesiveness of their leadership at all levels,” Norris Gearhart writes.
Scott Harding is provincial manager of S.A.H Disaster Restoration Services, Vancouver Trauma Cleaning, and BC Trauma Cleaning Group, serving British Columbia. In this episode of Ask the Expert, he talks about the grind behind his company’s growth, including the long hours and wearing of many hats. He shares his journey from laborer to leader and his approach to keeping up with the times.
The problem the vast majority of business owners face is that the mere thought of having to make sales calls is not fun and often we miss the trivial details required for success. Scaling a business involves three fundamental elements: Exceptional lead generation, lead conversion and client fulfillment. Market research requires constant work, but is key to sales success.
In this episode of Ask Annissa, Annissa Coy offers two practical ideas to a restoration business owner struggling to bring money in the door one year after opening. In his heartfelt plea for advice on quickly finding jobs, he asks, “If you were in my shoes, what would you do?”
One of the greatest pains Timothy Hull sees small business owners endure is the cycle of being so busy working in their business that they can’t find the time to do the fundamental things necessary to grow it beyond where it is at that moment. They are literally slaves to their business.
Marketing expert Laura Nelson covers how restoration contractors can stand out on Google, optimize online prospects and customers, convert more browsers to buyers, and drive more referrals through an elevated customer experience.
Spaulding Decon topped the Entrepreneur Franchise 500 crime-scene cleaning category in 2022. Here, CEO Laura Spaulding shares her journey from humble beginnings as a solo-, woman-led startup, to 20 to 30 new franchises a year and millions of social media followers.
As a business owner, you have to keep your eyes on the numbers. But as a leader, the most powerful choice you can make is to put joy first. Your customer’s joy. Your team’s joy. And above all, your own joy. Because a fulfilled leader is an effective leader.
