Spaulding Decon topped the Entrepreneur Franchise 500 crime-scene cleaning category in 2022. Here, CEO Laura Spaulding shares her journey from humble beginnings as a solo-, woman-led startup, to 20 to 30 new franchises a year and millions of social media followers.
As a business owner, you have to keep your eyes on the numbers. But as a leader, the most powerful choice you can make is to put joy first. Your customer’s joy. Your team’s joy. And above all, your own joy. Because a fulfilled leader is an effective leader.
These transactions further expand the North American geographic footprint and property restoration service capabilities. The leaders of each of these businesses will continue to run their respective day-to-day operations, FirstService said.
From talent and culture, to greenfield investment, to renovation services, Daniel O’Brien and Mark Neirynck highlight their views on the most important items for restoration business growth in 2022 based on their 55 years of industry experience.
The acquisition represents the tip of the spear for Kustom US M&A activity in 2022. This partnership was established to accelerate growth and expand Kustom's footprint in the state of California.
Ours is an industry where entrepreneurs cling to traditional ways of doing business. It’s an in-person service, after all. We work with our hands, we serve clients face-to-face. Who cares how tech savvy we are? Everyone cares, and if you don’t see that reflected in your customers’ priorities now, you will soon.
In this Ask the Expert episode, Gerry Edtl and Jordan Donald, the father-daughter team behind Gerry Edtl Consulting, discuss building reciprocal relationships with insurance agents and taking business development to new heights with direct referrals.
In this Real Stories in Restoration episode, Nasutsa Mabwa, owner and president of ServiceMaster Restoration By Simons, shares her unique voyage from social work to restoration, being selective with service offerings, and keeping her business small and agile to stay closely connected to customers.
Eric Sprague and Larry Wilberton used many books to help build their cleaning and restoration business, but these four are the ones that impacted them the most. Regardless of what books you choose for yourself, Sprague’s call to action for anyone reading this article is to commit to reading to improve your skills.
