Articles Tagged with ''customer service''

On this episode of Ask The Expert, learn why deodorization, hidden contamination, coatings, and customer communication are critical in fire restoration. 

Here’s why restoration companies should look far beyond traditional gender roles and start building stronger teams by recognizing individual strengths. 

Here’s how emotional intelligence, sentimental value, and homeowner advocacy can help restorers make better decisions when they’re handling contents.

Learn how property and business owners can prepare for a hurricane with their documentation, insurance, and restoration strategies that support the recovery process. 

Conoce cómo los restauradores protegen la calidad y la seguridad durante los reclamos, y por qué la transparencia, responsabilidad y colaboración son esenciales.

Klarna and Housecall Pro partner to bring flexible payment options to more than 200,000 users on the Housecall Pro platform. Home service professionals can offer their customers options including paying in full, interest-free Pay in 4, and longer-term financing for repairs and improvement projects.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses. 

Pre-loss documentation and 360° scans help restorers build trust, generate new leads, and win more restoration work.

Great customer service, communication, and relationships help restorers earn more five-star reviews, referrals, and repeat business.

A new First Onsite Property Restoration survey found extreme heat is Americans' top weather concern, yet many remain unprepared for severe weather emergencies. This highlights the growing concerns over heat, wildfires, power outages, and the gap between awareness and preparedness.