Although I believe that strong organizations are driven by something bigger than profit and rather by purpose, the fact of the matter is that at a very basic level we must be able to execute in a way that generates a profit.
In this episode of the Violand Vault, Jeff has some great advice on how to handle negative online reviews of your restoration business, and how to get more good reviews as well!
While giving a recent seminar, I commented to the audience how great the breakfast was. There were many choices of food and drink available to satisfy different tastes. After making that comment I asked a simple question; “You all got to choose what you ate and what you drank this morning but which one of you got to choose the air you breathed?”
Every employee at 911 Restoration considers themselves to be difference makers and vows to positively change the lives of their customers by conducting exceptional restoration work and spreading the fresh start attitude, one city at a time.
