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Home » communication in business

Articles Tagged with ''communication in business''

team of engineers analyzes blueprints

Building Systems That Perform Before, During, and After a Hurricane

How communication, documentation, and operational workflows improve CAT response and recovery for restorers
Robb Harrell
Robb Harrell
June 15, 2026
No Comments

Here’s how restorers can improve their hurricane response through communication, operational planning, documentation, and recovery strategies. 


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meeting a customer to go over insurance documents

Why Communication During Restoration After a Hurricane Matters Most

Clear updates, expectations, and transparency help reduce stress and project delays
Scott Miller
Scott Miller
Kayla McGowan
Kayla McGowan
May 14, 2026
No Comments

Communication during hurricane restoration helps reduce customer stress, delays, and better understanding of the process. 


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Apartment renovation

What You Say in the First 48 Hours Can Make or Break Your Commercial Restoration Job

How onboarding, communication, and business interruption planning drive better results
Mike Allred
Mike Allred
May 13, 2026
No Comments

Learn how to effectively communicate in the first 48 hours of a commercial restoration job that impacts trusts, business interruption, and project profitability, especially during hurricane response. 


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restoration technician working a water damage project
Sponsored By
Cotality

Schedule smarter with DASH’s mobile restoration job management

April 30, 2026

Cotality's DASH and Engage tools foster better communication, improve workflow efficiency, and drive profitability for restoration contractors.


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Ask the Expert - Women in Restoration: Leadership and Building a Family Business
Ask the Expert

Women in Restoration: Leadership and Building a Family Business

Communication, systems, and resilience are what help drive success in the restoration industry
Kayla McGowan
Kayla McGowan
April 22, 2026
No Comments

Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.




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Ask the Expert: How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
Ask the Expert

How the Restoration Golf League Builds Connections and Networking in the Restoration Industry

The RGL brings a unique approach to collaboration, leadership and relationships in the restoration industry
Kayla McGowan
Kayla McGowan
April 20, 2026
No Comments

Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.




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Ask the Expert - Women in Restoration: Marketing, Communication, and Building Trust
Ask the Expert

Women in Restoration: Marketing, Communication, and Building Trust

Here’s how strategic marketing and communication humanize the restoration industry
Kayla McGowan
Kayla McGowan
April 15, 2026
No Comments

EHS Restoration’s Marketing Manager Abby Vallelonga shares how communication and marketing help humanize your business and build trust with your clients during high-stress restoration jobs. 




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Ask the Expert - The Restoration Triangle: Improving the Claims Ecosystem with Technology
Ask the Expert

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Industry expert, Robb Harrell, explains how communication and shared data can help strengthen the restoration triangle
Kayla McGowan
Kayla McGowan
April 10, 2026
No Comments

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.




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Xcelerate Turns Communication into a Workflow accelerator

Xcelerate Messaging Turns Customer Communication into a Workflow for Restoration Teams

Two-way text messaging in the job file reduces missed messages and speeds up response times
March 11, 2026
No Comments

Xcelerate messaging centralizes two-way text messages directly in the job file, helping restoration professionals eliminate phone tag and reduce miscommunication. Time-stamped conversations create a clear record and improves customer experience.


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construction worker shows the city inspector around the retail space

Struggling to Close on Commercial Restoration Jobs? Focus on Business Interruption.

Downtime, not damage, is the real risk for commercial clients and that’s what they care about.
Mike Allred
Mike Allred
January 12, 2026
No Comments

Commercial clients don’t fear the damage; they fear the downtime. Here’s why positioning business interruption as a strategic priority helps elevate trust, value, and wins you jobs.


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    Sponsored byCotality

    Schedule smarter with DASH’s mobile restoration job management

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