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Restoration and Remediation Industry NewsNew Products and Technologies

Helixco Launches Job Relay to Expand Restoration Contractor Collaboration Nationwide

New Helix feature helps contractors share jobs, stay compliant and scale commercial service

New Helix Platform Tool Job Relay by Helixco
Photo credit Helixco
October 15, 2025

In today’s commercial restoration world, opportunity does not stop at the state line and neither should your reach.

We are proud to introduce Job Relay, a new feature within the Helix platform that connects contractors across the country and empowers them to expand their national footprint while continuing to deliver exceptional service to their commercial and MSA clients.

Job Relay was built to create a stronger network of collaboration and opportunity within the restoration industry. Through this feature, contractors can:

  • Collaborate beyond borders. Receive and share projects with trusted partners across the country, ensuring that your clients are supported wherever they need service.
  • Cover more territory faster. When large scale losses occur or new opportunities arise, contractors can quickly extend their coverage without the stress of turning away work or searching for last minute resources.
  • Collaborate seamlessly on shared jobs. Work together with other contractors while maintaining visibility and control. Job Relay ensures that every project follows the client’s established service level agreements, approved price lists, and billing terms all within Helix, removing the need to email or transfer job files back and forth.
  • Stay in control and maintain full transparency. Every referral, update, and document is tracked and managed in real time inside the Helix platform, giving both the referring and receiving contractor complete confidence in communication, documentation, and accountability.
  • Grow strategically through trusted relationships. Job Relay opens the door to connect with other vetted contractors already servicing major commercial accounts, allowing you to build long term partnerships and expand your market reach responsibly.
  • Increase profitability and efficiency. By filling coverage gaps, maintaining client satisfaction, and ensuring compliance across every assignment, contractors can secure more work, reduce downtime, and strengthen their reputation in new regions.

Helix designed Job Relay to make national coverage simple and scalable. Opportunity should not be limited by geography, and this feature ensures that every contractor has the ability to grow beyond their local market without compromising quality or control. Whether your goal is to take on more work, strengthen partnerships, or help your clients maintain consistency across markets, Job Relay makes it possible.

Why This Matters

Many national clients or national Master Service Agreements operate under highly specific service level agreements, milestones, and standard operating procedures. These details often include strict documentation timelines, required approvals, pricing schedules, and compliance checks that are critical to maintaining client trust and avoiding costly delays or audit issues.

Job Relay ensures that when a project is shared, these requirements follow it. Every milestone, billing rule, and operating standard is retained and visible within the Helix platform, so both the referring contractor and the receiving partner can work in alignment with client expectations from day one.

This unified structure eliminates miscommunication, keeps all documentation in one place, and ensures that every project is executed consistently no matter who takes the project.

“Our goal has always been to build technology that removes friction and creates opportunity,” said Ray Bertka, CEO of Helixco. “Job Relay does exactly that. It allows contractors to work together seamlessly, stay compliant with client standards, and expand their footprint without losing visibility or control. It is about empowering collaboration while maintaining accountability and trust.”

“What makes Job Relay so powerful is how effortless it makes national collaboration,” added Mike Allred, COO of Helixco. “Contractors can now connect, share and manage work within a single platform while ensuring every job aligns with client expectations, service levels, and billing requirements. This is the kind of innovation that helps our industry scale smarter and deliver better results.”

We are not just helping contractors find work. We are helping them build networks, expand influence, and scale nationally through one connected platform.

Welcome to Job Relay. Available in Helix beginning October 22, 2025.

About Helixco

Helixco is redefining efficiency and transparency in the restoration and insurance industries. Purpose-built for commercial and large loss projects, the Helix platform centralizes every aspect of job management, from the first notice of loss through time and material billing, documentation, and project completion. The platform enables contractors, carriers, and clients to collaborate in real time while maintaining compliance, accuracy, and accountability.

Designed to simplify complex workflows and expand opportunity, Helixco empowers managed repair networks, carriers, and contractors to manage national accounts and claims, improve collaboration, and grow their business within one connected, intelligent system.

For more information, email sydney@helixco.io

KEYWORDS: restoration documentation restoration software restoration technology

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