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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

The Road to Seven Figures: Your Guide to Home Service Success with Eric Sprague and Katie Harris

By Kayla McGowan
January 15, 2025

Eric Sprague and Katie Harris share their insights and practical steps from their book, "The Road to Seven Figures: Your Guide to Home Service Success." This book provides a comprehensive guide for entrepreneurs in the home service industry aiming to achieve seven-figure revenues.

Eric has over 25 years of experience in the home services industry. He has held roles such as VP of Operations and the owner of a successful cleaning and restoration company. Currently, as the Owner and Director of Education at Super Tech University, he focuses on training technicians and managers in soft skills across all home service verticals. 

Katie Harris is the Co-Founder of Spot on Solutions, a leading digital marketing agency based in Idaho. As a Google Premier Partner, Katie and her team help home service companies grow through innovative strategies. Beyond marketing, Katie is an investor in a custom cabinetry shop and a sought-after trainer. She serves as a certified John Maxwell Leadership Coach and Trainer, as well as a DISC Behavior Consultant. Katie is a member of the Forbes Agency Council and volunteers as a Court Appointed Special Advocate (CASA). Katie is also a proud mom and an adoring grandmother.


Key Discussion Points:

  • The importance of self-care: Eric and Katie emphasize the need for self-care to maintain a healthy work-life balance and achieve long-term success.
  • Understanding financials: Learn about the critical financial metrics that business owners need to focus on to achieve seven-figure success.
  • Creating repeatable systems and processes: Learn how to develop and implement systems that ensure consistency and efficiency in your business operations.
  • Utilizing digital marketing: Explore the role of SEO and social media in growing a home service business and the strategies that can help you reach more customers.
  • Building a high-performing team: Eric and Katie share their top tips for hiring and retaining top talent in the home service industry.

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KEYWORDS: restoration business growth restoration business profitability restoration business strategy

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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