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Ask Annissa: Who is the Customer - the Client or the Carrier?

November 8, 2017
Annissa Coy
KEYWORDS homeowners insurance claim / property loss / restoration company management
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Is the client your customer? Or is the insurance company your customer? Annissa gives you her answer... and explains. Handling relationships correctly can make a major difference on your profit margins. After you watch the video, join the conversation in the comment section of this article, or in this video shared on R&R's Facebook page!

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Annissa Coy is a 14-year veteran of the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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