I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do. Successful restoration companies are built on trust and relationships. Trust in standing behind what you do. What is your promise? What is your message that conveys that you will do the right thing?
I always say, “I can’t promise you that we are perfect, that we will never make a mistake, but, what I can promise is that we will always stand behind what we do as a company.” There are several considerations to make in your commitment and your promise to doing the right thing.