My introduction to the field of bio recovery was in June of 2002. At the time I was employed at one of the “big box” emergency restoration franchises when the phone rang on what can only be described as a glorious Saturday afternoon, weather-wise. On the other end of the phone was a familiar voice: a repeat customer whose job was to maintain the property at a greater Boston area housing development. Several fires and floods had brought us to this particular property over the years, though, as the caller explained, there was a catastrophe of a different sort this time around.
The description remains vivid. A tenant had an “episode” the previous evening which resulted in the loss of blood and fluids in the bathroom and out into the carpeted hallway.