According to a press release, the next Property Industry Conference (PIC) will take place on Monday, November 18, 2013, in Jacksonville, FL, at the Hyatt Regency Jacksonville from 1-4 p.m. The meeting will take place before the PLRB Large Loss Conference.

Ellen Carney, principal analyst for Forrester Research, Inc., will deliver the keynote presentation on how to effectively use social media in the insurance claims process. John Langowski, vice president of claims for United Property & Casualty; Jeff Vanderpool, senior vice president and chief claims officer for Sunshine State Insurance; and Teresa Heller, vice president of claims for American Integrity, will also participate in a panel discussion on how insurers are using social media to communicate with policy holders, educate them about products, and manage their claims.

 Cost to attend the meeting is $60 per person in advance and $70 at the door. Attendees can register online at