Restoration & Remediation Magazine

R&R November 2021 cover

2021 November

Check out the November 2021 edition of Restoration & Remediation, featuring lessons learned from a historic church fire, how-to's for structural drying and much more.

Cover Story

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Historic Church Restoration

Lessons Learned from Restoring a Historic Church After a Fire

Dry Ice Blasting, Asbestos Abatement, Contractor Safety and a Hidden Surprise
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Zack Owensby
November 2, 2021
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SERVPRO of Southeast Nashville responded to a historic church after a fire damaged a large portion of its sanctuary. A heater caused the curtains to catch fire, which spread to the walls, damaging drywall, plaster, the stage, roofing tiles and deposited smoke and soot onto the pews, throughout the structure.


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Features

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structural drying

What Are the Phases of Structural Drying?

4 Principles for Any Water Remediation Process
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Jayson Ottensman
November 3, 2021
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What is structural drying? Simply put, it is the removal of excessive, trapped moisture from building materials (both structural and non-structural) in an efficient amount of time. “Drying down” a structure can be an art, and there is a balance to find in every building and structure.


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Structural Drying

Structural Drying: A Detailed Introduction for Property Restoration Contractors

Josh Woolen
November 4, 2021
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Drying a structure is not a one-step process. In fact it is a multiple-step process that requires an understanding of how to manage the environment within the building, the moisture in the structural materials and contents. The intent of the article is to provide an understanding of what structural drying is, and provide an educated and informed conclusion related to the restorability of environment, materials and contents.


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Project Management Communication

How to Increase Restoration Project Management Communication

5 Key Elements for Simplifying a Seemingly Daunting Task
Timothy hull
Timothy E. Hull CR
November 4, 2021
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In a time when production schedules are full, lead times are long, and resources thin, what exactly are contractors to do to appease their customers? The answer can be found in improving project communication. While this might seem to be a daunting task for some, a simple tool that can be used to guide the efforts is a project communication plan. 


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Selling Disaster Restoration Services to the Healthcare Industry

Selling Disaster Restoration Services to the Healthcare Industry

It Starts With Speaking the Language of Your Stakeholders
Marlene linders
Marlene Linders RN, MS, AIA
November 5, 2021
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Since Hurricane Sandy pummeled New York City in 2012, new and more stringent emergency management programs and compliance requirements have been implemented for healthcare systems. With the new mandates, plus the advent of COVID-19, cross contamination prevention and disinfection is more critical than it has ever been in the medical arena.


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contents cleaning

The Future of Contents Restoration is Here

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Russell Jacobs
November 4, 2021
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Purchasing and implementing technology, and adding more services in-house is not just an investment in your future; it just might secure your future. Complacency and delay will separate companies in our industry into two categories we can sum up in six words: Be a Netflix, not a Blockbuster. Let’s embrace technology and bring more contents in-house to become the contents restoration experts carriers and policyholders want to work with.


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creating trust during contents pack-outs

Contents Corner: Why the Pack-Out is Critical to Building Customer Relationships

3 Things Restorers Can Do During Every Pack-Out To Create Customer Trust
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Annissa Coy
November 5, 2021
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The technology and tools we now have at our disposal for contents cleaning and inventory are great and so nice to have, as long as we remember to use them to enhance our ability to create the right kind of experience for our clients and not use it to replace human interaction and relationships.


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Departments

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