John Downey, executive director of the Cleaning Industry Research Institute (CIRI), previews Healthy Buildings America 2021. The conference, taking place in Honolulu, was postponed to January 18-20, 2022 due to COVID-19-related restrictions in Hawaii. This time around, Downey provides even more examples of learning opportunities for restoration industry attendees. He also explains the theme of the conference, “Bridging the Gap Between Research and Practice – In the Age of COVID-19 and Beyond.”

As contractors move from pen and paper to digital documentation of everything from jobsite photos and 3D scans, to project estimates, to invoices and P&L, they’re left wondering what happens to the data they share on third-party platforms. In this episode, Kelly Ruane Melchiondo, attorney and partner with the Bilzin Sumberg Construction Law Group, answers commonly asked questions on the intersection of law, construction and data privacy + security.

This special-edition episode features a prestigious panel of Ladder Award finalists from 2021 and 2020. They share innovative ways they are helping advance the property restoration industry, as well as their vision for its future. Hot topics covered include attracting and retaining talent, employee training, growing a business, marketing, adopting new technology, imposter syndrome, and leading from any chair.

Speaker: Kris Rzesnoski, CR, WLS, FLS, CLS, RTPE
Vice President, Encircle

In this podcast, Valerie King delves into restorative drying with Encircle Vice President Kris Rzesnoski. Encircle recently unveiled a major feature update to their app, called Hydro, developed to support restorers on even the toughest of water jobs. Listen in as Kris outlines the biggest challenges happening in the field and how Hydro changes the game.

Sponsored by: Encircle

Media blasting expert Wayne Lawrence, managing partner at ESCA Great Lakes, shares key things restoration contractors should know as they invest in media blasting equipment. He covers what media blasting is, common applications in property restoration, the range of tools available, notable case studies, product advancements, the importance of equipment training, buying versus renting, equipment cost, and much more. 

After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. In this episode, Sprague shares how he and Wilberton transformed their property restoration and cleaning company into one with a culture of high engagement, performance and profit by rethinking their roles as leaders. Today they help other blue-collar companies do the same through Morning Tech Meeting and Blue Collar Consulting. 

Jim Kowalski is owner and vice president of Kowalski Construction Inc. He is also president of the Restoration Affiliates board. In this interview, Kowalski shares secrets to success and lessons learned in purposefully growing his third-generation, family-run property restoration and repair company in Arizona, which was founded in 1967. He also explains what exactly Restoration Affiliates – a national network of cleaning and restoration firms – is.