As countless restoration companies struggle to find and keep employees, Caleb Brunz, head coach and president of Paul Davis of Greater Minneapolis & St. Paul, has more people wanting to work for his franchise than he has openings. He has also launched a non-profit, Pathways Trades Academy, to feed a healthier pipeline of talent into restoration and other trades. This Ask the Expert episode dives into how his company invests in its people and embraces them as its competitive advantage, from compensation to company culture to development to DEI. It also explores the work Brunz is doing to attract more people into the industry overall.

Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.

Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry. 

Find out why partnerships, resource sharing and strategic planning are a big part of restoration business success in this episode of Ask The Expert with Jim Kowalski.

Get an inside look at INTRConnect 2026 with Garret Gray. From keynotes and tech trends to strategies for restoration and insurance professionals. This is an event you won’t want to miss!

Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.