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Columns

Navigating the Restoration and Remediation Industry: A Beginner's Guide Introduction

By Myldred Ingram
learning the restoration and remediation industry

Photo credit: eakgrunge / iStock / Getty Images Plus via Getty Images

February 1, 2024

Entering the restoration and remediation industry can be an exciting and rewarding career choice. Whether you are a recent graduate or someone looking for a career change, this dynamic field offers a wide range of opportunities. However, being new to the industry can also be overwhelming, as it involves dealing with complex challenges and constantly evolving technologies. 

In this note, I will provide what I hope is a comprehensive guide to help navigate your way through the restoration and remediation industry. 

1. For starters, it is important to understand the Industry. Actually, to succeed in any industry, it is crucial to have a solid understanding of its core principles and practices. This is something that I am still learning, but so far what I’ve gathered is that in the restoration and remediation industry, the primary goal is to restore and repair properties damaged by natural disasters, accidents, or other unfortunate events. 

This can include water damage restoration, fire and smoke damage restoration, mold remediation, and more. Familiarize yourself with the different types of restoration and remediation services to gain a holistic perspective. 

2. Training and Certification: Acquiring the necessary training and certifications is essential to establish credibility and expertise in the industry. Look for reputable training programs and certifications that align with your specific area of interest. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a globally recognized organization that offers a wide range of certifications in restoration and remediation. A number of other reputable training programs and industry associations can be joined as well, and will not only enhance your knowledge but also increase your employability. 

3. Building a Network: Networking plays a crucial role in any industry, and the restoration and remediation industry is no exception. Attend industry conferences, workshops, and seminars to connect with professionals and experts in the field. Joining industry associations and online forums can also provide valuable networking opportunities. Building relationships with experienced individuals can help you gain insights, mentorship, and potential job opportunities. 

4. Staying Updated with Technology: The restoration and remediation industry is constantly evolving, with new technologies and techniques being introduced regularly. Stay updated with the latest advancements in the field, such as moisture detection tools, infrared cameras, and advanced drying equipment. Embrace technology and learn how to leverage it to streamline your work processes and deliver efficient results. 

5. Developing Soft Skills: While technical knowledge is crucial, developing soft skills is equally important in the restoration and remediation industry. Effective communication, problem-solving, and customer service skills are essential for success. As you interact with clients, insurance companies, and other professionals, honing these skills will help you build trust and establish long-term relationships. 

6. Gaining Hands-on Experience: One of the best ways to learn and grow in the restoration and remediation industry is by gaining hands-on experience. Seek internships, apprenticeships, or entry-level positions to get practical exposure to different restoration and remediation projects. This will not only enhance your skills but also provide you with valuable insights into the industry's day-to-day operations.  

Being new to the restoration and remediation industry can be challenging, but with the right mindset and approach, it can also be incredibly rewarding. By understanding the industry, acquiring the necessary training and certifications, building a network, staying updated with technology, developing soft skills, and gaining hands-on experience, you can pave the way for a successful career in this dynamic field. Embrace the opportunities that come your way, and remember that continuous learning and adaptability are key to thriving in the restoration and remediation industry.

See more articles from our February 2024 issue!

KEYWORDS: restoration business

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Myldred ingram authors

Myldred Ingram is the former Editor-in-Chief of Restoration and Remediation (R&R) magazine. When she’s not writing or reviewing an article she enjoys trying new restaurants in her local area and beyond. The beyond part is because she will most definitely book a plane ticket or take a road trip to another city for food. She loves meeting new people professionally, and working with industry professionals to build upon their brands by thinking of innovative tools for their platforms. Moreover, she’s  excited for the opportunity to merge her journalism, production and technical writing background for use towards R&R magazine. Myldred manages with a servant leader mentality believing that it takes many parts to help an operation run efficiently and there’s no I in team. Myldred looks forward to meeting everyone and learning more about the Restoration and Remediation industry.

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