Kayla McGowan

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Safeguarding Indoor Air Quality: Proactive Strategies

Expert Tips on Mold Prevention, Health Risks, and Effective Remediation for a Healthier Home Environment

Kayla McGowan

Tony Abate

October 29, 2024

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Discover key strategies you can share with your customers to help keep their home mold-free and maintain healthier living space.

Understanding Pollution Liability in the Restoration Industry

Essential Insights into Pollution Liability Insurance for Restoration Professionals

Kayla McGowan

David Quinn

October 22, 2024

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This essential coverage safeguards against environmental risks, including mold and hazardous materials, encountered during cleanup projects. Explore the key components of pollution liability insurance, from clean-up costs to non-owned disposal site coverage, and learn how to secure the right policy for your business needs.

Disaster Response: Damage Assessments Underway in Hurricane Helene's Wake

Hurricane Helene Leaves a Trail of Destruction Across the Southeast: Extensive Damage, Power Outages, and Rescue Efforts Underway

Kayla McGowan

October 18, 2024

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In the wake of Hurricane Helene, communities from Florida to North Carolina face unprecedented destruction, with millions without power and significant flooding impacting infrastructure. Rescue operations are ongoing as state and federal agencies assess damage and mobilize resources for recovery efforts.

Introducing Kayla McGowan: R&R's New Editor-in-Chief

With nearly a decade of industry experience and a passion for growth, Kayla McGowan steps into her new role, aiming to deliver innovative insights and drive community engagement.

Kayla McGowan

October 16, 2024

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Meet Kayla McGowan, the new Editor-in-Chief of R&R! With her extensive background in marketing and communications within the restoration industry, Kayla is excited to connect and explore new ways to enhance R&R's impact. Learn more about her vision and her commitment to supporting growth across the industry.

Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge

Explore the critical role of accurate estimating in the restoration industry and learn strategies for improving project profitability and efficiency.

Kayla McGowan

October 14, 2024

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In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.

Ask the Expert

Transformative Leadership in Restoration: Honoring Raj Manickam

Celebrating the 2024 Ralph Bloss Humanitarian Award Winner, Raj Manickam

Kayla McGowan

October 11, 2024

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Raj Manickam, the 2024 Ralph Bloss Humanitarian Award winner, exemplifies passion, leadership, and creativity in the cleaning and restoration industry, inspiring others through his commitment to community service and innovative practices.

Rebuilding After Hurricanes Milton and Helene: How You Can Help

Restoration contractors play a critical role in hurricane recovery, responding swiftly to storm damage, communicating effectively with clients, and rebuilding communities stronger than before.

Kayla McGowan

October 10, 2024

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Discover how restoration contractors are leading hurricane recovery efforts after Hurricanes Helene and Milton.

Ask the Expert

Building a Future for the Restoration Industry: Higher Education Initiatives and Opportunities

Preparing the Next Generation of Restoration Professionals with Dr. Jake Avila

Kayla McGowan

October 4, 2024

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A new Restoration Industry Management degree program is set to shape the future of the restoration industry by addressing the critical need for skilled professionals and preparing the next generation of leaders.