Articles by Annissa Coy

In some rare cases, bedding and mattresses are salvageable.

Liquid deodorizer, hydroxyl, ozone, or nothing? What is best for smoke odor removal?

Should all items, regardless of cleaning method, be packed together? Or should they be grouped by cleaning station?

Annissa wraps up her three-part series on simple fire contents cleaning by talking about the importance of paying attention to all the little details.

You need to know where you have odor and residue to establish a scope for your cleaning.

Annissa takes you inside a unique smoke damage job. Here's a hint: fur is included!

Take a look at your line items. Are you being specific enough?

Communication, communication, communication! Get paid in full, faster.

When it comes to dealing with a fire there are many challenges. And if you find yourself in a situation where you are dealing with a homeowner who has been hoarding, there will be unique challenges that you will need to navigate.

This week, Annissa goes over the kind of communication and relationship you should have with the adjuster on every job.