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Home » Topics » Contents Restoration

Contents Restoration
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profit margins

Ask Annissa: What is a Good Profit Margin for Contents Restoration?

Are you making enough for your work?
Annissa Coy
Annissa Coy
April 28, 2016
No Comments
Evaluate your own numbers, and find where you are missing out on profits.
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annissa

Ask Annissa: The 4 Biggest Mistakes Restorers Can Make

Your reputation is far-reaching, so it's important to avoid these faux-pas
Annissa Coy
Annissa Coy
April 21, 2016
No Comments
The restoration industry is kind of like living in a small town. If you make a mistake, people will know it.
Read More
CRDN 900

CRDN Expands National Sales Team

New sales managers hired to serve Southeast and Central U.S.
April 18, 2016
No Comments
Both women bring a thorough understanding of the industry to CRDN’s corporate team and our local franchise owners.
Read More
newsletters

Ask Annissa: Newsletter 101 - When & How to Send to Clients

Mailing your Client Newsletter monthly is super critical to its effectiveness.
Annissa Coy
Annissa Coy
April 14, 2016
One Comment
In this edition of Ask Annissa, she talks about how to send it {hint: not email!}, how often to send it, and other things you need to know to hit a home run.
Read More
nightmare customers 3

Ask Annissa: Dealing with Nightmare Clients (Part 3)

Under-promise, over-deliver
Annissa Coy
Annissa Coy
March 31, 2016
No Comments
Annissa talks about the importance to treading lightly with your promises. It's better to under promise and over deliver, than the opposite.
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nightmare customers part 2

Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility
Annissa Coy
Annissa Coy
March 23, 2016
No Comments
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
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nightmare clients part 1

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together
Annissa Coy
Annissa Coy
March 16, 2016
No Comments
In this video, Annissa talks about the first of her three steps: Educate the client about your process.
Read More
angry customer

Ask Annissa: Dealing with Nightmare Clients

Hint: It's not your client's fault, it's YOURS!
Annissa Coy
Annissa Coy
March 10, 2016
No Comments
This is the start of a new series! So be on the lookout for upcoming Ask Annissa columns on working effectively with clients from start to finish.
Read More
skunk odor removal

Ask Annissa: Is Skunk Odor Removal Covered by Insurance?

Odor removal tips & a few laughs
Annissa Coy
Annissa Coy
March 3, 2016
No Comments
Annissa shares some tips on getting rid of skunk odor, and shares a funny story about a job she once handled involving this critter.
Read More
contents cleaning

Ask Annissa: How Much Contents Restoration Work is Really Out There? (Hint: A Lot!)

Fire damage is not the only type of contents restoration insurance claim
Annissa Coy
Annissa Coy
February 25, 2016
No Comments
You might be surprised just how far this industry niche can take you.
Read More
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