Ask Annissa: Handling Catastrophe Losses (with video) What you need to know before heading into a CAT loss situation Annissa Coy August 27, 2015 No Comments As Annissa talks about over and over in her columns, communication and carefully nurturing relationships are keys to success in this arena. Read More
Ask Annissa: Keeping Adjusters Happy (with video) Annissa Coy August 12, 2015 No Comments Are you and the insurance adjuster always on the same page during a job?Read More
Contents Corner: Cleaning and Deodorizing Artwork Annissa Coy August 5, 2015 No Comments The most important thing about handling artwork that has been damaged in a fire is to be sure you know about the piece. Read More
Ask Annissa: Dealing with Employees (with video) Annissa Coy July 30, 2015 No Comments Don't be short-staffed when a big job comes in. Annissa Coy shares how she makes sure she always has help when she needs it.Read More
Ask Annissa: Don't Skip Steps! (with video) Annissa Coy July 16, 2015 No Comments This week, Annissa is talking about the importance of not cutting corners on a contents restoration job.Read More
Ask Annissa: How do you handle callbacks? Annissa Coy July 9, 2015 No Comments Annissa lays it all on the line in this week's video column on how to handle callbacks, and how to cut down on the callbacks you may be receiving.Read More
Contents Restoration: From Corner Shop to Cleaning Empire Michelle Blevins July 8, 2015 One Comment It’s likely that if you asked Wayne Wudyka where he thought Huntington Cleaners would go when he bought it in 1992, his answer would not have been “global.” Read More
Ask Annissa: Finding the Right Insurance for Your Restoration Business Annissa Coy July 2, 2015 One Comment Annissa addresses insurance policy concerns in her 54th video column for R&R.Read More
Ask Annissa: Why So Many Pictures? (with video!) Annissa Coy June 25, 2015 No Comments Is there ever a time when you can take too many pictures during a job?Read More
Ask Annissa: Why are signed release forms from the homeowner so important? Annissa Coy June 11, 2015 No Comments This week, Annissa explains why it's so important homeowners sign liability forms.Read More