For decades, scientists have been focused on outdoor air quality. Today, there are regulations in place across the U.S., and around the world, to help keep the atmosphere clean, and reduce smog and other pollution.

The 2017 Atlantic hurricane season was remarkably destructive, with Hurricanes Harvey, Irma and Maria significantly impacting parts of Texas, Florida and the Caribbean. 

In the first article of this two-part series, we talked about difficult scenarios that arise when we are handling claims involving property owners, tenants, and others with shared responsibility in multi-family losses. In part two, we will take a closer look at the human element of handling specialty mold remediation cases.

Remediation. Mitigation. Abatement. All great words to use with our customers when describing how to eliminate their mold problem. We use all the knowledge gleaned through years of experience and education, reference standards of care, and talk about spore counts.

Question: If you hired a restoration firm and paid them to restore your structure and contents, would you expect them to clean strictly for appearance, or should the safety and health of workers and your family be the primary concern?

The issue comes up during instruction quite frequently.  In mold classes, water restoration seminars, fire cleanup presentations, and forensic restoration training; it is variations of the same thought.  What takes precedence in our business when we run into materials that may be regulated under various health and safety standards?