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Home » Topics » Ask the Expert

Ask the Expert
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ATE smoke odor

Ask the Expert: Smoke Odor Removal Tips Using Hydroxyl Generators

Michelle Blevins
Michelle Blevins
Tom McArdle
November 20, 2018
No Comments
This Ask the Expert video was done in the wake of the 2018 California wildfires, but the tips remain true for any odor removal job. The key ingredient to handling wildfire smoke odor and damage jobs is being proactive.
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ATe trevor

Ask the Expert: The Value in Live Website Chat for Restoration Companies

Trevor Flannigan
November 13, 2018
No Comments
Because no one can predict when water or fire damage will occur or when mold is noticed, having a live website chat service can capture all potential customers 24 hours a day and significantly increase lead acquisition and customer retention.
Read More
ashlee hurricane

VIDEO: Florida Restoration Company Ramping Up after Hurricane Michael

October 11, 2018
No Comments
Ashlee Carpentier, the VP of Complete DKI in Pensacola, Fla., shares what they're seeing damage-wise so far, how they prepared ahead of the storm, and how the rest of the industry can help.
Read More
mitch cat work

CAT Work 101: Florida Mold Laws, Xactimate, Getting Paid & More (VIDEO)

September 5, 2018
No Comments
An IICRC instructor and licensed mold remediator in the State of Florida shares tips for effective CAT work: Xactimate, estimating, getting paid, laws and regulations, and more!
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findley harvey

VIDEO: Covering Multiple CAT Loss Locations

October 3, 2017
No Comments
Conditions in the Atlantic have settled a bit over the last week or so, but that is only further revealing the devastation across the Caribbean from hurricanes like Maria, Harvey, and Irma. 
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harvey ed cross

VIDEO: Mitigating YOUR Risk During CAT Work

Ed Cross
Edward H. Cross Esq., "The Restoration Lawyer"
September 28, 2017
No Comments
The "Restoration Lawyer" offers some thoughts on how contractors can manage the risks, and reap the rewards, of catastrophe work.
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cowan harvey

VIDEO: Keys to Effective CAT Loss Response

September 8, 2017
No Comments
The importance of communication before, during, and after the storm passes to make restoration and response efforts as effective as possible.
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idan

VIDEO: Giving Hurricane Harvey Victims a Fresh Start

September 5, 2017
No Comments

911 Restoration CEO Idan Shpizear shares the company's unique take on helping disaster victims get a fresh start, how to handle customers who might want to do their own cleanup, and what it takes to mobilize for disasters like this.


Read More
mazur interview

VIDEO: Restoration Efforts Well Underway in Texas; How YOU Can Help

Video interview with Interstate Restoration CEO Stacy Mazur.
September 1, 2017
No Comments
Mazur talks about Interstate Restoration's efforts, as well as the need for the industry as a whole to come together to help restore homes, businesses, and lives.
Read More
ATE Frank Agin

Networking 101: Establishing Big Connections from Small Talk (with VIDEO!)

Frank Agin
March 16, 2017
No Comments
“Small talk” is not about YOU finding something interesting to say; it's about getting the other person talking and you being interested in what THEY have to say. 
Read More
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