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Home » Topics » Ask the Expert

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Eric Sprague

How to Treat Field Technicians as Assets

Ask the Expert
October 12, 2021
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After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.


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Real Stories: Jim Kowalski on Competing as a Family-Run Restoration Business in a Landscape of Franchises

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October 6, 2021
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Jim Kowalski is owner and vice president of Kowalski Construction Inc. He is also president of the Restoration Affiliates board. Here, he shares secrets to success and lessons learned in growing his third-generation, family-run property restoration company. He also explains what Restoration Affiliates is. 


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Annual Business Planning 101 for Property Restoration Contractors

Annual Business Planning 101 for Property Restoration Contractors

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September 28, 2021
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The value of strategic business planning, who should be involved, when it should happen, how to ensure it fuels action, why bother in a world of extreme uncertainty and more common questions answered by Jeff Jones of Violand Management Associates.


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Advancing Women and Minorities in Restoration and Remediation with Jennifer Todd

Real Stories: Advancing Women and Minorities in Restoration and Remediation with Jennifer Todd

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September 21, 2021
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Jennifer Todd, president of remediation company LMS General Contractors, discusses her experience as a Black, woman contractor-owner in a white-, male-dominated field, as well as the importance of treating the labor shortage and diversity as a joint issue. 


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Next Gear Solutions Founder/CEO Talks Being Acquired by CoreLogic

Next Gear Solutions Founder, CEO Talks Being Acquired by CoreLogic

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September 17, 2021
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CoreLogic acquired Next Gear Solutions on Sept. 15, 2021. Here, Garret Gray, founder and CEO of Next Gear Solutions dives into what this means for restoration contractors.


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Franchisor of ERS and ART Announces Rebrand to Prism Specialties

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September 17, 2021
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RSFG continues to expand its umbrella of insurance restoration services and as it evolves, it recognized the need to improve brand awareness and recognition with a single name that represents the company's multiple services – Prism Specialties.


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Real Stories: Restorer’s Digest With Sean Scott

Real Stories: Restorer’s Digest With Sean Scott

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September 15, 2021
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In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.


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Meet 2021 Ladder Award Winner Andrea Stenberg

Meet 2021 Ladder Award Winner Andrea Stenberg!

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September 10, 2021
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In this special episode, Andrea Stenberg, emergency services production cleaning manager with Paul Davis Restoration of Portland & Vancouver, Washington, joins us to share her story and insights. She is the winner of R&R’s 202 Ladder Award, an annual award honoring outstanding young restoration professionals under 35 years of age.
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A Next-Level Approach to Forensic Restoration Training

A Next-Level Approach to Forensic Restoration Training

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Valerie King
Valerie King
September 1, 2021
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Jeff Jones and Darren Hudema share secrets to forensic restoration training success based on PuroClean’s inaugural Microbial Warriors course.


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What Do Workers Want from Restoration Companies?

What Do Workers Want from Restoration Companies?

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August 25, 2021
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Dr. Anirban Basu, chief economist with Associated Builders and Contractors, points to what prospective employees want from restoration and remediation employers, thus how these companies might address their labor challenges.


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