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Home » Topics » Ask the Expert

Ask the Expert
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Real Stories: Training at Scale with Leslie Anderson

Real Stories: Training at Scale with Leslie Anderson

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November 23, 2021
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Leslie Anderson shares insights on delivering valuable training experiences to hundreds of Paul Davis Restoration franchises. She also discusses her goals as an IICRC board member, as well as her experience as a woman in a male-dominated industry.


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Real Stories: A Formula for Growth and Domination With Benjamin Surdi

Real Stories: A Formula for Growth and Domination With Benjamin Surdi

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November 18, 2021
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In 2016, Benjamin Surdi, founder and CEO of PureDry Restoration, purchased a business that was in major debt and all-around bad shape. Since then, the company has quadrupled in size and revenue, and it is a recognized market leader in Washington State.


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Creative Marketing Strategies for Restoration Companies

Creative Marketing Strategies for Restoration Companies

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November 16, 2021
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Nia Sherrema Pearson shares out-of-the-box digital and traditional marketing approaches for restoration companies. Examples include text communication, community involvement, and relationships with plumbers and property managers. 


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Real Stories: Putting the Customer First With Ivan and Karina Oliver

Real Stories: Putting the Customer First With Ivan and Karina Oliver

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November 11, 2021
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PuroClean 2021 Franchise of the Year owners Ivan and Karina Oliver share the impressive growth their franchise, PuroClean of San Antonio Northwest, has experienced since its start in 2017, and the story behind their success.


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Advancing Trauma Scene Cleanup Through Regulations and Training

Advancing Trauma Scene Cleanup Through Regulations and Training

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November 9, 2021
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Gordy Powell discusses the Georgia Bio Recovery Association he co-founded in 2020; co-authoring Georgia House Bill 417 which regulates the crime, trauma and death-scene cleaning industry; and Invoicing for Trauma, a new course he is offering in 2022.


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Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

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November 4, 2021
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JP Korpi, a public adjuster and founder of K-Factor Advocates, offers perspective on how restoration contractors and adjusters can work together in the interest of policyholders.


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Opportunities in Healthcare and Commercial for Restoration Contractors

Opportunities in Healthcare and Commercial for Restoration Contractors

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November 2, 2021
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Insights on infectious disease and cross-contamination control for restoration and remediation contractors – from how to gain more business in this space, to tips on disinfection and decontamination services, to mitigating exposure risks.


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Healthy Buildings America 2021 Conference Sneak Peek

Healthy Buildings America 2021 Conference Sneak Peek

October 28, 2021
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John Downey, executive director of CIRI, previews Healthy Buildings America 2021, taking place in Honolulu. The event was postponed to January 18-20, 2022 due to COVID-19-related restrictions in Hawaii.


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RR1021-Podcasts-900x550-Kelly-Ruane-Melchiondo.jpg

Data Security for Restoration Contractors: 1st Party vs. 3rd Party

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October 26, 2021
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As contractors move from pen and paper to digital documentation they’re left wondering what happens to the data they share. Kelly Ruane Melchiondo, a construction attorney with expertise in data privacy and security, answers commonly asked questions.


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Future Leaders in Restoration Roundtable

Future Leaders in Restoration Roundtable

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October 19, 2021
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This special-edition episode features a prestigious panel of Ladder Award finalists from 2021 and 2020. They share innovative ways they are helping advance the property restoration industry, as well as their vision for its future. 


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