Ask the Expert

How The Mobile Lab is Influencing Change in the Restoration Industry

AccuGuard introduce The Mobile Lab that brings on-site asbestos testing and fast results

October 19, 2026

Learn how AccuGuard’s Mobile LabTM is bringing onsite asbestos testing to jobsites, reducing turnaround times, and accelerating the claims and recovery process for restorers, carriers, and customers.

Fire Restoration Safety, Lessons, and Customer Service

What restorers should know about PPE, documentation, hidden fire damage, and customer communication

Kayla McGowan

October 14, 2026

No Comments

Fire damage goes far beyond removing soot and repairing visible damage. Learn about commonly overlooked contamination, fire suppression water damage, documentation, safety, and exceptional customer service.

Understanding Protein Fires: Why “Sight, Smell, and Feel” Still Matter in Restoration

What restorers need to know about protein fire residue, testing, assessment, and verification

Kayla McGowan

Ryan M. Whitney

October 14, 2026

No Comments

It’s easy to underestimate protein fires because the contamination may not resemble “traditional” soot. Ryan Whitney breaks down how restorers can assess, follow pathways, properly document the loss, and build a more defensible restoration scope.

Ask the Expert

Wildfire Risk, Data, and the future of Fire Restoration

How conflagration risk, technology, and property data are reshaping fire restoration preparedness

Kayla McGowan

October 7, 2026

No Comments

Cotality’s Jamie Knippen shares how wildfire risk data, technology, and conflagration insights can help restorers prepare for fire losses.

Ask the Expert

Preparing Your Restoration Business for 2027

Violand Management Associates’ Jeff Jones and Josh Bachman share what restorers should prioritize now to build a stronger business in 2027

Kayla McGowan

October 1, 2026

No Comments

Hear from Violand Management Associates on how restorers can prepare for 2027 with strategic planning, stronger financials, leadership, and diversifying their sales.

Ask the Expert

Holiday Cleaning Challenges for Commercial Properties

Key insights on how businesses prepare for increased traffic, their cleaning needs, and holiday risks

Kayla McGowan

September 25, 2026

No Comments

Here are key holiday cleaning tips for commercial properties. They include high-traffic areas, disinfecting, deep cleaning, and property damage risks.

Ask the Expert

Q1 2026 Restoration Market Trends: Claims, Pricing and CAT Losses

Verisk experts break down the data from Q1 on claim volume, loss severity, labor costs, and trends that restorers should watch

Kayla McGowan

September 23, 2026

No Comments

Verisk’s market data from Q1 of 2026 reveals claims stats, CAT trends, labor, pricing, and key indicators restorers should monitor.

Ask the Expert

Preparing Restorers for Fire Response and Recovery

Fire safety, communication, and community preparedness with David Gavilanes

Kayla McGowan

September 21, 2026

No Comments

David Gavilanes shares how restorers can properly prepare for fire response with hazard assessments, PPE, communication, community education, and partnerships.

Ask the Expert

Why Deodorization Matters in Fire Restoration

Understanding hidden odors, coatings, and customer communication after a fire loss

Kayla McGowan

September 17, 2026

No Comments

On this episode of Ask The Expert, learn why deodorization, hidden contamination, coatings, and customer communication are critical in fire restoration.

Ask the Expert

Managing Large-Loss Restoration Projects

How assessment, communication, logistics, and documentation support complex commercial restoration jobs

Kayla McGowan

August 26, 2026

No Comments

Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews.