Ask the Expert

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PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry. 

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

Staci Sargent shares how leadership, training, and real-world experience are shaping the future of women in restoration.

Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.

Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.

On this episode of Ask The Expert, Jeff Todd of ServiceMaster Restore® shares his insights on why local expansion often outperforms top-down growth.

EHS Restoration’s Marketing Manager Abby Vallelonga shares how communication and marketing help humanize your business and build trust with your clients during high-stress restoration jobs. 

Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.