Managing Your Restoration Business

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This is the second article of a multi-part series on employee burnout in the restoration industry.  Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry. 

So, you’re considering investing in GPS vehicle tracking for your fleet. Smart move: the right vehicle tracking software can help improve your customer service, increase the lifespans of your company’s trucks, and boost your bottom line in all sorts of other ways.

I admit that when starting Next Gear Solutions, I thought the same thing. A family is much better than a cold business environment that cares only about the company’s needs and not about the needs of the employee, right? If faced with only those two options, I would continue to choose the “family business model,” but I believe there is another more optimal choice, which is the “sports team” business model.  

Brand synergy makes it possible to provide comprehensive solutions for commercial clients and operate at peak efficiency without sacrificing quality, which ultimately helps your multi-brand company become a self-sustaining system.

If you want to rise above the competition, become a leader in your industry, and inspire long-term customer commitment, you need to define what your business actually does for your clients.

Change and evolution rarely come easily or naturally for an entire company. As the founder and CEO of Next Gear Solutions, I have spent years helping thousands of restoration contractors do one primary thing: drive major change in their business. 

Have you ever said about your business, “I just need somebody to answer my phones”? Maybe you consider that a lowly position that anyone should be able to manage, just a warm body talking into a piece of plastic.