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Managing Your Restoration Business
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Stay Interviews

February 6, 2020

There has been a lot of talk about hiring woes in today’s booming job market. In R&R’s State of the Industry study in 2018 and 2019, hiring and retaining employees was identified as the top pain point for restoration contractors. With the unemployment rate sitting at a very steady 3.7%, that’s not new news to anyone, right?

RIA Video Town Hall: Xactimate Pricing & Creating Forward Momentum

Stay up to date with all things RIA and AGA.

February 3, 2020

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R&R and RIA leadership discuss the Advocacy & Government Affair Committee's mission, Xactimate pricing, and more.

Restoring Success: It's All a Matter of Culture

Can such a gray area like culture be the ultimate key to success?

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

January 30, 2020

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Culture can impact an organization’s ability to adopt new technology, overcome challenges, provide world-class service, provide opportunities for growth, learning, development, and more

How to Negotiate with Insurance Adjusters

Dan Schmidt

January 26, 2020

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Working with insurance adjusters in the restoration industry can be like walking a tightrope. You have to balance the needs of your clients with those of the adjusters. So how do you manage these needs?

A New View on Change Orders

Timothy E. Hull CR

January 25, 2020

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Most people do not like change. While some forms of change can be exciting, most associate it with risk and uncertainty—especially project managers. Managing change in a project can be one of the most challenging aspects of the job.

Actually, Finally Change Your Life in 2020 | Fresh Perspective Vol. 5

Idan Shpizear

January 17, 2020

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Traditional goal setting doesn't work.

Garbage In, Garbage Out (Part 1) | The Intentional Restorer Vol. 3

Jon Isaacson

January 9, 2020

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Investing in internal consistency leads to better output at all levels of your organization.

Restoring Success: Lisa's New Year's Resolution

No more tacit approval.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

January 3, 2020

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Tacit approval is related to the concept of accountability; however, the result is that it is literally perceived as approved and acceptable behavior.

Ask Annissa: Setting Up for a Successful 2020

Annissa Coy

January 2, 2020

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Annissa talks about some big things happening in the industry to be mindful of in the new year. Plus, she dives into what she and Kevin do in their own business to make sure they are set up for another successful year. Their tips will work for you, too!

R&R Roundtable: Mold Remediation

January 1, 2020

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The R&R Roundtable was designed to bring a number of viewpoints on restoration-related topics together in one place. This month, five companies specializing in mold remediation are sharing their viewpoints on product options, training, remediation misconceptions, and more.