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Insurance/Legal Matters in Restoration
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Ask the Expert

Contractor Networks: Purpose & Place in Today's Restoration Industry

July 29, 2020

In this Ask the Expert interview, Core Group CEO Dan Cassara talks about the place he sees for preferred vendor networks, programs, and other organizations in today's restoration industry.

Coronavirus Coverage

COVID-19 Decontamination: Cleaning, Disinfection, and Post-Cleaning Assessment

John Downey

July 24, 2020

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The Cleaning Industry Research Institute (CIRI) was founded to communicate science-based technical information and peer-reviewed research findings about cleaning and restoration of the indoor environment.

Ask the Expert: Elevating the Industry

July 13, 2020

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Mark Springer discusses efforts by the RIA, and more specifically their Advocacy and Government Affairs Committee, to elevate the restoration industry as a whole, and find a more level playing field between the restoration and insurance industries.

How To Insure Your Virus Cleaning and Disinfecting Services

David J. Dybdahl

July 10, 2020

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COVID-19 has put the cleaning, restoration, and insurance businesses on a wild ride. As you’ve heard me say time and time again, the vast majority of restorers are not adequately insured today for biohazards in general; coronavirus just made things worse.

Avoiding Collection Nightmares: An Attorney’s Best Practice Tips

Chase Ames

June 30, 2020

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It’s a tale as old as time. A customer’s home has suffered a disaster that needs immediate attention. Your team arrives quickly and diligently works to make the home good as new. The customer is ecstatic with the work . . . until the invoice arrives.

Cross Examination

How to Set Customer Expectations In a COVID Cleanup Contract

Edward H. Cross Esq., "The Restoration Lawyer"

June 28, 2020

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The scope of work in a coronavirus cleanup contract should tamp down the expectations of the customer.

The COVID-19 Pandemic: A Report for Professional Cleaning and Restoration Contractors, Third Edition

June 12, 2020

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This document has been prepared by a wide range of experts from the cleaning and restoration industry to assist contractors in managing the risks arising from efforts to mitigate the COVID-19 pandemic.

Avoiding Collection Nightmares: An Attorney’s Best Practice Tips

Chase Ames

June 8, 2020

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Simple practices you can implement in your business that can help avoid litigation or at least simplify and expedite the payment process.

How to Draft Enforceable Coronavirus Service Contracts

Developing tangible value propositions in an age of uncertainty.

Edward H. Cross Esq., "The Restoration Lawyer"

May 6, 2020

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My hat is off to the brave men and women on front lines battling the dreaded coronavirus during this global crisis.

The Intentional Restorer

Communication with the Carriers is Key to Successful Claim Experience

Jon Isaacson

April 23, 2020

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Three questions with Raymond Tittmann, of Tittmann Weix, shares his perspectives on the unfolding response to COVID-19 as an insurance coverage and complex litigation specialist.