Many owners experience burnout at some point in their career. In the remediation industry we don’t have to look far for causes: slow AR’s, elevated demands from TPA’s and insurance companies, unrealistic property owners, frivolous law-suits, etc. The industry has always been challenging, becoming more so the last decade.
To date, it seems no work has been done using any instruments, to systematically explore burnout, workplace context, and engagement within this industry.
When I was approached about addressing the topic of bedbugs for this issue of R&R, I instantly knew I wanted to put product and remediation talk aside. This article has a very difference focus that in many ways is more important.
