From Carpet Cleaning to Building a Family Legacy

By Kayla McGowan

On this episode of TradeTalks: Unlocking the Experience, our special guest Mark Violand, Approved Instructor and Certified Carpet Inspector (IICRC) and Certified Expert Instructor, joins host, Kayla McGowan and shares his journey into this industry, his unique family business (not just his but his brothers), two influential articles that Kayla has forever engrained in her memory and a fun, unique fact about himself.

Listen on the go!

Get to know Mark:

Mark Violand is an industry veteran with nearly 44 years of experience in carpet cleaning and restoration.
Mark and his brother Chuck both have/had their own businesses in the industry serving in different capacities.
Kayla and Mark discussed two of Mark's influential articles: one on powder deodorizers and another on a small fire in his home caused by a candle.
Fun Fact: Mark’s three daughters, Jessica, Claire and Alyssa are all in our industry!

Find out more about Mark’s sessions at The Experience Convention and Trade Show at randrmagonline.com/the-experience-convention. We can’t wait to see you!

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KEYWORDS: inspection The Experience

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Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.