Restoration Industry Association (RIA) – Quarterly Industry Update

The RIA champions restorers with the new data, advocacy wins and tools to strengthen the restoration industry

The Restoration Industry Association (RIA) is the leading voice for restoration and reconstruction professionals. We are committed to advancing the industry through advocacy, education, and collaboration—ensuring restorers are represented, respected and equipped for success.

Whether you're a small business owner, franchise operator, or independent contractor, RIA is working for you. If you're not yet a member, now is the time to join our growing community of professionals dedicated to shaping the future of restoration.

Here are some important initiatives we want you to know about!

Cost of Doing Business (CODB) Survey – Now Live

RIA’s annual CODB survey is open and accepting responses at costofrestoration.com. This critical tool helps benchmark financial data across the industry and supports operational planning for all restorers. Participate today and help build a stronger financial foundation for the industry.

TPA Scorecard

RIA released its latest Third Party Administrator (TPA) Scorecard results, giving contractors valuable insight into how TPAs perform on contractor support, guidelines, claim volume and claims process. This data helps restorers make informed decisions and advocate for improved practices industry-wide. The report is free to RIA Members and $49.99 for non-members.

Legislative Tracking & Advocacy

Through our Advocacy & Government Affairs (AGA) Committee, the RIA monitors state and federal legislation affecting restorers—from licensing and solicitation restrictions to insurance reform. We're working to ensure restorers have a voice in policy decisions that impact their business. Restorers can also report legislative issues in their area.

Canada Prompt Payment Position Paper Released

RIA has released an official position paper supporting Prompt Payment legislation in Canada, advocating for timely compensation for restoration contractors. This marks a major step in our advocacy efforts across North America.