Prism Specialties announced that veteran franchisee Jeff Milligan has been appointed as the company’s vice president of business development and customer engagement. Milligan, who has been a franchise owner with the company for nearly a decade, opened his first location in September 2012. This was the second franchise in the Prism system.

"Joining the Prism Specialties home office team is truly an honor,” Milligan said. “As a franchise owner for the past 10 years, I’ve built a great rapport with not only the home office team, but many of our franchise owners across the country.”

Milligan is seen as an early implementer for the Prism Specialties brand. He ran a multi-million-dollar operation with three offices across North Carolina. He is a two-time Franchisee of the Year award winner and member of the franchise advisory council and national marketing committee.

In his new role, Milligan will be responsible for expanding and improving the brand’s local sales program by strengthening the network’s skills on relationship building, sales activities measurement and sales management. He will also concentrate on enhancing the customer experience system wide.