Paul Davis GTA West Group Recognizes Ken Kinkade for 25 Years of Service at Franchise
Peter Heary, president of Paul Davis GTA West Group, is honoring Ken Kinkade for 25 years of service at the franchise office. According to Heary, Kinkade was hired by previous owners at the Paul Davis office serving customers in Halton and Hamilton, Ontario, and established the company’s first mitigation department. During this time, Kinkade hired the firm’s initial emergency services employees and was instrumental in developing an employee culture of delivering exceptional customer service, specifically in structural drying and environmental remediation services.
When Heary became the new office owner in 2004, Kinkade was on staff and recognized for his top performance in project management, while contributing to office accolades as Paul Davis Canada’s Franchise of the Year in 2002, 2010 and 2017. Heary has continued to depend on Kinkade for his expertise and as a mentor for new and existing crew members at the company.
Kinkade, 60 years of age, has been promoted within the firm from mitigation manager to project manager to large loss project manager, overseeing staff in emergency services, repairs, restoration and reconstruction for large and complex losses. Kinkade is currently a senior lead technician, where he works directly with property owners and is responsible for overseeing department teams and mitigation work.
“Through his years of experience, Ken recognizes that mitigation is essential in emergency services as it reduces the risk of secondary damage to buildings due to water, fire, smoke, soot, mold, and more,” said Heary. “He is quick to assess and accurately estimate losses. Ken works with customers and insurance carriers before damage causes worsening conditions or health problems,” he said. “Ken’s years in the business and his knowledge about the restoration industry helps our customers with a vast understanding about the importance of quick and proper mitigation.”