Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • EDUCATION
    • KnowHow.
    • Podcasts
    • Trade Shows & Expos
    • Training & Certification
    • Webinars
    • Whitepapers
  • TOPICS
    • Water Damage
    • Fire & Smoke Damage
    • Mold
    • Contamination
    • Odor
    • Contents
    • Architecture
    • Catastrophe
    • Cleaning
  • BUSINESS
    • Managing Your Business
    • Insurance/Legal Matters
  • BUYER'S GUIDE
  • VIDEOS
    • Ask Annissa
    • Ask the Expert
    • Ironclad Marketing Minute
    • TradeTalks
    • Video Channel
  • INFOCENTER
    • Mold and Mycotoxins
  • THE EXPERIENCE
    • Conference & Exhibition
    • Convention & Trade Show
    • R&R Special Issue
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP
Contamination Restoration & Remediation​Managing Your Restoration Business

Web Exclusive

How To Avoid the School of Hard Knocks when Providing Sanitizing Services

By Doug Hoffman
restorer training

Bilingual NORMI Senior Trainer Alvaro Zuluaga (aka Moe) teaches courses in both English and Spanish. 

April 16, 2021
✕
Image in modal.

Not all sanitizing training and certifications are equal. Some training providers cover just technical training and issue a certificate of completion, leaving the student to figure out the business end all on their own with no ongoing support. Other certification programs, such as the NORMITM Certified Sanitizing Professional training course, provide more inclusive training with ongoing support and a sanitizing certificate that qualifies for proper liability insurance for sanitizing services.

certificate

The NORMI Certificate of Sanitization™ gives business owners or property management teams a way to reassure employees and customers that indoor air and surfaces are cleaner, healthier, and safer, as well as provides documentation of the building’s condition at specific points in time, which can become valuable information if a property were to be put up for sale in the future.

The deadly risk of COVID-19 has increased the demand for sanitizing services as business owners seek ways to create cleaner, healthier, safer indoor air and surfaces for their employees and customers. There is no better time than now to expand into sanitizing services as this increased demand is not going to subside any time soon, if ever. However, it is critically important for anyone entering the sanitizing services field to select a training provider that thoroughly trains on chemistries and provides ongoing complimentary support as technical and business-related questions will come up. This type of ongoing professional support will enable a person to build a profitable and successful sanitizing business.

How to Evaluate a Sanitizing Certification Program

When evaluating a sanitizing certification program, people should assess whether the training provider meets the following needs of technical instruction areas and business support services:

  • Need to understand the nature of the problem (what are viruses, can they be killed, etc.)
  • Need to know how the sanitizing protocol affects indoor air quality
  • Need to know what to do, the sanitizing steps to take, and the processes that work (chemistries, equipment & techniques)
  • Need to have the right insurance in place (NORMI has insurance already in place for easy access for its members)
  • Need to have the right training so you CAN be insured (the NORMITM Certified Sanitizing Professional certificate is already prequalified and accepted by an insurance carrier)
  • Need to be supported by an organization that cares and provides ongoing support (NORMI provides unparalleled free weekly continuing education)
  • Need to know how to PROVE the efficacy of the sanitizing protocol
  • Need to know how to TEST your solution (how to measurably prove that indoor air and surfaces were effectively cleaned up)
  • Need to know how to monitor future problems (thus, creating ongoing revenue)
  • Need to assure employees and public that the place is clean (NORMI issues the NORMI Certificate of Sanitization™ once post remediation verification has been successfully verified by a third-party laboratory)
technology

Technology enables trainers to provide close-up views of equipment to both onsite and online students.

As one of the industry’s leading training and certifying organizations, NORMI has all of these areas covered plus more in the NORMITM Certified Sanitizing Professional (NCSP) course.

technology for training

Advanced technology provides two-way viewing; trainers can see students LIVE online, and online students have several viewing options of the classroom and trainers.

classroom classroom

Close-up camera shots are transmitted onto an oversized screen in the classroom and onto online students’ computer screens.

When, Where, and How to Get a Sanitizing Certification

NORMI will hold a full-day onsite training class—the NORMITM Certified Sanitizing Professional (NCSP) course—on April 18th at the Embassy Suites by Hilton Charleston Airport Hotel & Convention Center, which is in the Charleston, SC, area. Read more information on the NCSP course. Reserve your spot with only a deposit. All active NORMI members receive $50 off course tuition!

technology for training

NORMI Executive Director Doug Hoffman leads an onsite class at the NORMIPro Academy in the Fort Lauderdale, FL, area, which is also transmitted LIVE online to students anywhere in the country.

The NCSP course on April 18th is a pre-conference event leading into The Experience Conference and Exhibition taking place on April 19, 20, and 21 in the same location. Conference attendees can visit the NORMI booth at The Experience and receive additional training from Hoffman, who will be teaching the seminar “How IAQ is Impacted by Building Sciences.” Get more information on the conference schedule of events.

KEYWORDS: COVID-19 infectious disease control restoration industry certification

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Doug hoffman

Doug Hoffman is the founder and executive director of the National Organization of Remediators and Mold Inspectors (NORMI), a not-for-profit certification organization for indoor air quality professionals. He has over 40 years of experience in the construction industry, specializing in building science and indoor air quality and holds five professional certifications in the state of Florida. For more information on how to become a CSP, visit normi.org or call 1-877-251-2296.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Contamination Restoration & Remediation​
    By: Josh Woolen
  • certifications and licenses for restoration professionals

    Certifications and Licenses Every Restoration Company Needs

    Restoration companies need to make sure they have the...
    Restoration Training/Education
    By: Sharon Elzarat
  • a wall covered in moss and fungus

    Zero Tolerance for Toxic Molds: Essential Steps for Successful Remediation

    Understanding the importance of zero tolerance for toxic...
    Mold Remediation
    By: Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS and Kendra Seymour
You must login or register in order to post a comment.

Report Abusive Comment

Subscribe For Free!
  • eNewsletter
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Popular Stories

Pop Art Female Superhero Punches a Masked Villain

TPAs vs. Independence: The Restoration Industry’s Own Version of the Cola Wars

RIA Carrier Advocate Mark Springer

Turning the Page: A New Era of Trust and Collaboration in Restoration

Paul Davis Restoration Leadership Team

Justin Graham Expands Paul Davis Restoration’s Reach with Acquisition of Greater Seattle Franchise

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

September 3, 2025

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoJoin us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!

View All Submit An Event

Poll

Doffing PPE

When you are doffing your PPE, do you sanitize between every step?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products
Prepare for CATASTROPHE with R&R!

Related Articles

  • how mentorship can help grow a successful and profitable business

    How Mentorship Can Help Grow a Successful and Profitable Business

    See More
  • workers disinfecting a room

    Coronavirus Business Boom

    See More
  • connecting with restoration trade associations

    Why Join a Trade Association?

    See More

Related Products

See More Products
  • COVER pdf.jpg

    How to Get More Restoration Jobs in 14 Days... (ebook)

  • Cover.jpg

    How To Get More Water Damage Jobs (ebook)

  • CRIS.gif

    The Cleaning, Restoration, Inspection, and Safety Glossary

See More Products
×

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing