Working in the restoration industry, our technicians know the importance of being prepared for the job they are responding to. What most people don’t know is our technicians have to be just as emotionally prepared as physically prepared going into a loss.
Encountering trauma in the restoration industry is something that happens often. Not only do disaster cleanup and restoration companies do crime scene and late-discovery cleanup, but a water damage, fire damage, or mold remediation job can leave the customer traumatized as well.