Let’s talk contracts. To what degree do you guarantee and warranty mold remediation? How do you balance your services with your legal (and moral) obligations regarding mold clean up? A look at your contract terms should match up to your verbal promises made to the client. So where are you?
There is a range of obligations we can take on verbally and written in our contracts. Below I propose a few to consider (not all inclusive) while posing the question where do you fall in this range,