Ask Annissa: Handling Contents Losses Around Christmastime

Losses that happen to customers around the holidays can bring a number of added stress points. Not only are the clients facing many unknowns going through the holidays, there are likely a number of additional items you will need to handle when assessing and working through the loss - such as presents, Christmas trees, decorations, and so on. Maybe of the items could hold sentimental value as well.

In this video, Annissa lays out some strategies for effectively and appropriately helping customers and handling their contents affected by a loss during the holidays.

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

You must login or register in order to post a comment.

Discover the essence of 'Standard of Care' in water damage documentation. In this webinar, we’ll delve into the necessity and rationale behind it, and uncover how purposeful documentation is crucial, saving both valuable time and energy.