"Having a relationship with the adjusters that you work with absolutely absolutely paves the way for everything else to be smooth," Annissa explains at the start of this week's video column.

Remember the basics! Communication, communication, communication! You can get a hold of them in a variety of ways through email, phone calls, software and documents, etc. 

This is the second video in a four-part series on working with insurance adjusters. The better you work together, the better it is for everyone involved -- especially the client.

Click here to watch Part 1.