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Home » Ask Annissa: How Can I Handle Difficult Adjusters?

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Web Exclusive FeaturesRestoration Zone

Ask Annissa: How Can I Handle Difficult Adjusters?

This negotiating that some adjusters do is simply not OK in my book

May 2, 2014
Annissa Coy
KEYWORDS adjusters / content inventory / contents cleaning / contents restoration / contents restoration software / insurance adjusters / Xactimate
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2 Comments

I have been in this industry for 14-plus years and I can happily say I have never negotiated or settled for anything less than payment in full for all services rendered when getting a check from an adjuster.

I know that there are adjusters out there that try to squeeze restoration contractors down on their bill and it just floors me. They certainly would never take their car in for an oil change and then after it is all done offer them 30% less than the price they were quoted for the service. This negotiating that some adjusters do is simply not OK in my book. And here are some things that you can do to keep this kind of situation from happening to you:

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