A freak hailstorm that battered more than 150,000 Phoenix-area homes, cars and other property in October 2010 generated an economic windfall for hundreds of area contractors and other businesses.
The storm also created
an enormous amount offrustration for some homeowners, licensed
contractors, insurance companies and regulators, according to interviews and a review of
complaints filed with organizations such as the Arizona Department of
Insurance, the Better Business Bureau and the Arizona Registrar of Contractors.
Homeowners were the
source of most complaints, but in some cases it was homeowner behavior that
frustrated insurance companies, contractors and other local businesses. From
The Arizona Republic.