A freak hailstorm that battered more than 150,000 Phoenix-area homes, cars and other property in October 2010 generated an economic windfall for hundreds of area contractors and other businesses.

The storm also created an enormous amount of frustration for some homeowners, licensed contractors, insurance companies and regulators, according to interviews and a review of complaints filed with organizations such as the Arizona Department of Insurance, the Better Business Bureau and the Arizona Registrar of Contractors.

Homeowners were the source of most complaints, but in some cases it was homeowner behavior that frustrated insurance companies, contractors and other local businesses. From The Arizona Republic.