Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Hurricane
  • TOPICS
    • Architecture
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • TradeTalks
  • ABOUT
    • Contact
    • Advertise
  • SIGN UP

Court: Insurer Must Indemnify Contractor in Mass. 'Sick Building' Case

May 1, 2009

April 30, 2009 (InsuranceJournal) -- A federal court ruled that an insurer has a duty to defend and indemnify a flooring company which installed carpets and tiles in a Massachusetts office that were so fume-ridden, they made the building unusable.

In a closely watched legal decision which overturned a lower court's ruling, the First Circuit Court of Appeals found that the CGL policy issued by Essex Insurance Corp. to BloomSouth Flooring Corp. provides coverage for property damage even when that damage is intangible - in this case, a pervasive odor.

The case centered on a construction project nine years ago at the headquarters of Boston Financial Data Services (BFDS). BloomSouth was a subcontractor on the project; it in turn hired two separate subcontractors to supply and then install carpeting in BFDS' building.

Shortly after the work was completed, however, employees began complaining their offices smelled like a "locker room." Some complained of health problems from the fumes -- a problem sometimes referred to as "Sick Building Syndrome."

BloomSouth's subcontractor tore up and re-carpeted the floor, but the smell persisted and worsened. To fix the problem, BFDS eventually paid $1.4 million to hire new contractors to repair the problem, and then sued BloomSouth. Lawyers for BFDS argued that the defective carpeting made the space unusable and required BFDS pay to repair the carpet, ventilation and other pieces of the building to remedy the problem.

BloomSouth sought coverage under its CGL policy. Essex, citing the lack of physical damage as well as other policy exclusions such as business risk, declined to pay. The U.S. District Court in Boston upheld Essex's denial of coverage.

The First Circuit disagreed, and found the nature of the damage rendered the office unusable and that business risk exclusions written into the policy did not apply to the situation.

The case, some legal scholars say, could have future implications for building defect claims in the Bay State.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Digital view of the United States with a Hurricane and coding

    Is Your Restoration Technology Ready for the Upcoming Hurricane Season?

    Here’s how restoration contractors can prepare their...
    Preparing to Respond: Hurricanes
    By: Taylor Carmichael
  • Business team analyzing financial data on digital tablets during a meeting

    7 Trends Influencing the Restoration Industry in 2026

    With market uncertainty, workforce transitions, new...
    Columns
    By: Oscar Collins
  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Cleaning and Sanitation
    By: Josh Woolen
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • restoration technician working a water damage project
    Sponsored byCotality

    Schedule smarter with DASH’s mobile restoration job management

Popular Stories

mentorship and leadership succession

Second-Generation Leadership in Restoration Requires More than Inheriting the Business

Ask the Expert: Breaking Down the TPA vs No TPA Debate

Breaking Down the TPA vs. No TPA Debate

Rustic Floor

Can Wildfire-Contaminated Hardwood Floors be Cleaned, Refinished, or Do They Need to be Replaced?

Trailblazer Award - Nominate now

Events

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

View All Submit An Event

Poll

Generating Sales

Are you struggling with generating consistent sales right now?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Related Articles

  • Paul Davis Emergency Services opens in South Shore, Mass.

    See More
  • Kanara CEO Lorenzo Plaath

    Contractor in Charge and Kanara Technology Enterprise, Inc. announce strategic partnership

    See More
  • ABC Construction Backlog Indicator & Construction Confidence Index, 2012 - 2021

    ABC’s Construction Backlog Rebounds in October, Contractor Confidence in Sales and Profit Margins Falls

    See More

Related Products

See More Products
  • Water in Buildings: An Architect's Guide to Moisture and Mold

  • COVER pdf.jpg

    How to Get More Restoration Jobs in 14 Days... (ebook)

  • cover

    2026 National Renovation and Insurance Repair Estimator

See More Products
×

Stay ahead of the curve with our newsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing