My family had been living in our house for less than a year when a pipe burst. Over the next few weeks, numerous workers came through our house, repairing water damage on all three levels, replacing carpeting and basically making it seem as if nothing ever happened.
The success of your water damage restoration business is dependent on the quality of work your production staff puts out and the feeling the water damage victim is left with after the fact.
“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”
“We as an industry only know how to check these moisture content levels and have no insight into controlling or evaluating the primary metrics that are determining the length of time it takes to get these materials back to acceptable levels,” Chuck Dewald III writes. “Our industry is drying completely backward!”