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Home » Authors » Valerie King

Articles by Valerie King

Ladder Award Nominations Open for 2022!

Ladder Award Nominations Open for 2022!

Celebrating Outstanding Young Restoration Pros 35 Years and Younger
Valerie king 200px
Valerie King
April 11, 2022
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R&R is officially accepting nominations for the 2022 Ladder Award through May 30.


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2022 Women in Restoration Award winner: Diana Rodriguez-Zaba

2022 R&R Women in Restoration Award Winner: Diana Rodriguez-Zaba

The Art of Paying it Forward Perfected
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Valerie King
April 4, 2022
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R&R is honored to formally celebrate women making strides within their organizations and restoration overall for the seventh consecutive year. This year, 46 impressive women were nominated and one remarkable individual rose to the top.


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Soft Skills in a Hard Industry: Tools and Technical Training Only Go So Far

Soft Skills in a Hard Industry: Tools and Technical Training Only Go So Far

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Valerie King
March 4, 2022
One Comment

On its surface, restoration doesn’t seem synonymous with “soft.” It’s a hard industry that operates in physically and emotionally tough working environments. Restoring a property to pre-loss condition requires a particular set of hard (job-specific) skills and tools. But there is a soft side that, I’d like to argue, carries more weight.


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Editor’s Note: A Wider-World View of Workforce Trends

Workforce Trends: A Wider-World View

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Valerie King
February 4, 2022
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What do people, in general, want from employers? How are other industries treating employees and candidates? Answering these questions offers up ideas, lessons and competitive intel from beyond the world of restoration. After all, restoration businesses aren’t just competing against each other for talent.


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Outside-In: First Impressions from a Restoration Industry Newbie

Outside-In: First Impressions from a Restoration Industry Newbie

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Valerie King
January 5, 2022
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Joining a new industry is humbling. Being an outsider in an environment teeming with insiders who’ve been engrained for years and know it like the back of their hand is humbling. But to flip challenge into opportunity, I believe that just as growing up in this industry or spending decades here brings irrefutable value, an outside-in lens does.


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Best of RR 2021

Best of R&R 2021: Most Popular Articles, Authors, News, Videos and Podcasts

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Valerie King
December 27, 2021
No Comments
‘Tis the season for reflection and, keeping with tradition, we’re revisiting the most viewed – and listened to – elements of R&R from 2021. This year we’ve expanded our purview, adding two categories (news stories and podcast episodes) and sharing top-15 lists instead of top-10.
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Introducing Field Notes

Introducing Field Notes

A New Series Shining a Spotlight on Restoration Technicians
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Valerie King
November 29, 2021
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Through Field Notes, we look forward to sharing the stories of the industry’s most driven, engaged and innovative technicians. We are eager to consistently shed light on their ideas, pain points, motivators, paths to restoration and more. In doing so, we hope to help shrink the gap between C-suite and frontline. We hope to help give these unsung heroes a real seat at the proverbial table and a stronger voice in the future of the industry.


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Women in Restoration Award Nominations Open for 2022!

Women in Restoration Award Nominations Open for 2022!

Plus, Introducing an All-New Award to the Restoration Industry
Valerie king 200px
Valerie King
November 1, 2021
No Comments

R&R is officially accepting nominations for the 2022 Women in Restoration Award through January 10. We are also excited to introduce an all-new award to the restoration industry, honoring restoration technicians! 


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Chuck Violand

From Operator to Owner: Chuck Violand on Strategic Planning

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Valerie King
October 29, 2021
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During the 2021 Violand Management Associates Business Planning Retreat in Canton, Ohio, Chuck Violand sat down with R&R to share his observations of attendees over the years. He talks about the importance of small business owners looking beyond the granular, short-term aspects of their companies to drive growth.


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Blue Kangaroo Packoutz Tour

Contents Restoration Behind the Scenes: Inside a Massive Blue Kangaroo Packoutz Facility

The Inner Workings of a 95,000-Square-Foot Warehouse
Valerie king 200px
Valerie King
October 27, 2021
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Tour the 95,000-square-foot Blue Kangaroo Packoutz flagship facility. See the inner workings of the warehouse, including 750 storage vaults, a state-of-the-art training room, art restoration, contents cleaning, furniture upholstery and refinishing, and more.


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