Annissa Coy

Is there ever a time when you can take too many pictures during a job?

This week, Annissa explains why it's so important homeowners sign liability forms.

You cleaned it, it got ruined further, now you have to figure out who's going to pay for a replacement.

In her 50th video column for Restoration & Remediation, Annissa Coy tackles a tough situation that can arise between you and the insurance company.

During many restoration jobs, some items are deemed a total loss, and the insurance company will pay for a replacement. Questions and problems can arise when the owner wants to keep an item they're actually getting money for to replace it.

This week, Annissa is talking about the importance of good communication.

Annissa gives tips on getting testimonials from clients to help promote your business.

Annissa offers her weekly advice, this time about how to bill for contents cleaning.

Believe it or not, good old fashioned Dawn works wonders if the fire is not too bad.